Airtime with our team

Airtime – we’re listening

We want to hear your thoughts and suggestions. Do we really? Yes we do.

We've arranged special Airtime events at train stations across the network, including aboard our trains, so you can talk face-to-face with Virgin Trains East Coast staff, National Rail staff and other train companies too.

It’s a unique opportunity to air your views, give us your suggestions and opinions, share any journey feedback, and get your questions answered. If we don't have the answer to your particular query there and then, we’ll take your contact details and get back to you.


When & where?


January 2017


This event has been postponed.



31 January 2017, 16.30 - 18.00, South Concourse


February 2017


2 February 2017, 9.30 - 12.00, Main concourse


March 2017


2 March 2017, 16.00 - 18.00 Main Concourse