Airtime with our team

Airtime – we’re listening

We want to hear your thoughts and suggestions. Do we really? Yes, we do.

That's why we arrange special Airtime events at train stations across the network, including on board our trains, so you can talk face-to-face with Virgin Trains East Coast staff, National Rail staff and other train companies too.

It’s a unique opportunity to air your views, give us your suggestions and opinions, share any journey feedback, and get your questions answered. If we don't have the answer to your particular query there and then, we’ll take your contact details and get back to you.


When & where?


We're improving the format of our Airtime events to make them even better. We'll be publishing new dates shortly, so keep your eyes peeled!