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I want to make a complaint about my journey

We’re very sorry to hear there was a problem with your journey. Let us know exactly what happened and we’ll look into the matter as soon as we can.

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1. Your details
2. Journey details
Please ensure that your scanned image is clearly readable, and is one of the following file types: JPG, PDF, GIF or Microsoft Word document, that is no larger than 1 megabyte in size.
Is this a return journey?
Booking date
Departure date *
Departure time *
Departure time *
3. Your feedback