Get In Touch

Where in the world are my tickets?

Are your tickets AWOL? We’ll sort it ASAP.

If you’re still waiting by the letterbox and suspect your tickets have been lost in the post, then fill in the form below and we’ll look into it. You need to do this at least 48 hours before your departure date/time. Unfortunately, we can’t re-issue any tickets until you do.

Of course, if you didn’t buy your ticket here on www.virgintrainseastcoast.com, you’ll need to get in touch with whoever you bought them from.