Virgin Atlantic Flying Club

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How do I collect miles on Virgin East Coast Train tickets?

Do I have to add my Virgin Atlantic Flying Club membership number each time I buy tickets?

What can I collect miles on?

Is there anything that I can't collect miles on?

Can I collect miles if I buy tickets at the station or onboard a train?

How long will it take to get my miles?

Can I spend miles on train tickets?

Who do I contact if miles are missing from my account?