Putting the sparkle into your journey!


Prosecco now available on-board as Virgin Trains East Coast celebrates its first 150 days of service

Summertime … the right time to get your journey off to a sparkling start!
Virgin Trains East Coast is this week marking its first 150 days of service with a refreshing new product available onboard – Prosecco.
The tasty tipple makes its debut as Virgin Trains East Coast gears up for a busy summer season, taking thousands of travellers to a superb range of destinations.
It’s not just customers who are off to a sparking start this summer. Virgin Trains East Coast has been named as the highest-ranked train operator by the Institute of Customer Service, in their latest UK Customer Service Index.
Alison Watson, Customer Experience Director at Virgin Trains East Coast, said: “We’re delighted to be putting the sparkle into the customer experience by adding Prosecco to our range of food and drinks on-board.
“It’s also fantastic to have been recognised by the Institute of Customer Experience for the service we deliver.  We’re sure that Prosecco will be a summertime hit and look forward to providing our customers with an amazing customer experience.”

The latest UKCSI survey placed Virgin Trains East Coast highest of 13 franchised train operators listed in the transport category: the top rated organisation was Virgin Atlantic Airways.

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