Step this way for Virgin Trains’ revamped First Class lounge

18/04/16

Zen Zone


This morning, commuters were invited to relax and enjoy the feeling of grass beneath their feet in the ‘Zen Zone’ in Virgin Trains’ refurbished First Class Lounge. The ‘Zen Zone’ joins meeting, working and resting zones in the revamped lounge, which includes innovative furniture, a bold splash of red, and even a resident masseuse.

This is one of eight refurbished First Class lounges to be rolled out on the train operator’s East Coast route and comes in response to a six per cent increase in First Class travel since Virgin Trains took over the franchise a year ago and embarked on a £21 million upgrade to its fleet.

Alison Watson, Customer Experience Director, Virgin Trains on the East Coast said “We’re passionate about giving our customers the best possible experience and that starts long before they board our trains. We know that being able to relax ahead of a journey or prepare for that key business meeting is one of the things that our customers really value. We’re confident that providing some Virgin style to these lounges will help us to meet the increasing demand for First Class travel.”

The ‘Zen Zone’ is being trialled for a month.

Latest News

View all

Virgin Trains customers can now bid for last-minute First Class upgrades in global first

20/09/17

The partnership is a world first for rail passengers and will enable more people than ever to enjoy the perks of First Class.

Virgin Trains accelerates journeys with eight-minute London-Scotland film

02/08/17

Virgin Trains has released speeded-up footage showing the incredible sights viewed from the drivers’ cab on some of its most scenic routes.

Virgin Trains adds extra trains and increases availability of its lowest fares at weekends

16/05/17

Virgin Trains today announced that customers can take advantage of even more trains on its east coast route and that it is increasing the number of affordable fares available on these services.