Our Wi-Fi

It's fast, it's reliable, and the first fifteen minutes are free.

Stay online all the way

Our Wi-Fi uses mobile data connections to give you coverage up and down the route. It automatically selects the best connection in the area, for a drop-out free signal. 


How to log on

Most mobile devices are set up to access Wi-Fi straight away. To get connected simply:

  1. Select the 'VirginTrainsEC-WiFi' network when prompted (or in your Wi-Fi settings)
  2. Launch your internet browser and you should then be directed to virgintrainseastcoast.train where you can log on.


Need some help?

Check out our guide to using our onboard Wi-Fi.

If you’re still having trouble, or you need help getting free Wi-Fi after upgrading onboard to First Class, just give us a ring on 01163 66 33 36.

Related FAQs

I'm having problems accessing the Wi-Fi on my Virgin Trains East Coast train. What should I do?

How do I use my Wi-Fi code on a Virgin Trains East Coast Train?

Where can I access Wi-Fi on Virgin Trains East Coast and how much does it cost?