It's fast, it's onboard, and now it's FREE for Standard customers on our Virgin Trains East Coast routes if you book direct with us.
Book direct with us for FREE Wi-Fi in Standard
Boom you're in. Way hey!
It’s not just First Class that has the gift of the web. Our on-board Wi-Fi is now free in Standard on our trains when you book direct with us at virgintrainseastcoast.com.
You’ll receive your free Wi-Fi code(s) on your booking confirmation which is emailed to you as soon as you’ve completed your booking with us. Naturally, if there’s more than one of you you’ll get a code each, so you can all sit, surf, send emails and stalk Facebook friends to your hearts' content.
Oh, one thing – you must be opted in to our marketing to be eligible for the free Wi-Fi (it’s all highly amusing though so win-win, really).
The code is case sensitive so please type it in exactly as it is on the card.
If you’re a Season Ticket Holder who travels with us on a monthly or longer season ticket then you can get your free Wi-Fi code by emailing our Wi-Fi support team here with your name and photocard number.
Stay online all the way
Our Wi-Fi uses mobile data connections to give you coverage up and down the route. It automatically selects the best connection in the area, for a drop out-free signal.
How to log on
Most mobile devices are set up to access Wi-Fi straight away. To get connected simply:
- Select the 'VirginTrainsEC-WiFi' network when prompted (or in your Wi-Fi settings)
- Launch your internet browser and you should then be directed to virgintrainseastcoast.train where you can log on.
It's East Coast only
Our glorious on-board Wi-Fi - and entertrainment service BEAM - is only available on Virgin Trains East Coast services. So if you book a journey with another train company on this site, our free Wi-Fi won't be available.
Need some help?
If you’re still having trouble, or you need help getting free Wi-Fi after upgrading onboard to First Class, just give us a ring on 01163 66 33 36.