Travel alerts & updates

From weather problems to unexpected technical issues, you’ll find all the latest news from up and down the line right here.

 

Updates for 22 January 2017

Last update 22:19

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Virgin Trains East Coast

Service updates (1)

Filter by direction Show:
21:35 London Kings Cross to Leeds due 00:14

Will be formed of 8 coaches instead of 9. Disabled toilets are reduced.

Further Info:

No disabled toilet is available in Standard Class. If you require this facility, please speak to a member of staff before boarding.

Catering updates (1)

21:05 London Kings Cross to Leeds due 23:29

Catering is not available.
Additional Facilities Information:
Coach J is locked out of passenger use due to a lighting fault.

Timetable Changes

No planned engineering works found.

All Other Rail Networks

Travel Disruptions (4)

CLEARED: Buses replace trains between Dalmally and Oban

Trains are now able to run as normal between Dalmally and Oban following Network Rail having completed repairs to a damaged bridge caused by a vehicle having struck it on Thursday.

Check before you travel:
Please use the National Rail Enquiries real-time Journey Planner to check your journey before you travel.

Amended Southern service today, Sunday 22 January

The ASLEF union have suspended all industrial action, including the strikes due to take place on 24, 25 and 27 January and the overtime ban. Details of the Southern service you can now expect over the next few days is available here.

A normal timetable will run today, however services may still be subject to alteration. Please check the Journey Planner before you travel for the latest information.

The RMT conductor strike on 23 January is still expected to take place. Additional information can be found here.

Check before you travel:

You can check your journey using the National Rail Enquiries real-time Journey Planner or Live Departure Boards. These have been updated and are showing the planned service for today and tomorrow.

Twitter:
If you would like to follow this incident on Twitter, please use #SouthernStrike

Compensation:
You may be entitled to compensation if you experience a delay in completing your journey today. Please keep your train ticket and make a note of your journey, as both will be required to support any claim.

Feedback: We want to make information better - tell us how! Fill out this online Disruption Survey.

Southern set to restore full rail service

Southern members of the ASLEF union have suspended all industrial action, including strikes due to take place on 24, 25 and 27 January.

Sunday 22 January - Services may be subject to alteration. Please check the Journey Planner before you travel for the latest information.

Monday 23 January - The RMT conductor strike is still expected to take place. More information here.

Tuesday 24 January onwards - Southern are planning to restore the full train service. Although Southern members of the ASLEF union have suspended all industrial action, Southern driver members of the RMT union are still subject to an overtime ban. Southern do not expect the RMT action to have an impact on services; however you are advised to check your journey before travelling.

You can find compensation and refund information here.

Information for customers with tickets booked on strike days:

If you have a ticket booked for a journey that involves travelling on the Southern rail network on one of the strike days, Southern will be happy to give you your money back if you decide not to travel.

Alternatively you can travel on the first non-strike day after your booking, though we may not be able to guarantee you a seat as trains are likely to be very busy. Please note, your tickets will only be valid on the first non-strike day after your original booking.

If you decide to travel on another operators' trains or on a different type of public transport, while these will not be affected by strikes, they may be busier than usual.

Check before you travel:
Journey Planner has been updated and is showing the planned service for today.

Compensation:
You may be entitled to compensation if you experience a delay in completing your journey. Please keep your train ticket and make a note of your journey, as both will be required to support any claim. If you decide not to travel, you can get a refund from the company from which you originally bought the ticket.

Twitter:
If you would like to follow this incident on Twitter, please use #SouthernStrike

Feedback:
We want to make information better - tell us how! Fill out this online Disruption Survey.

Reduced Southern and Gatwick Express service due to RMT Union strike action on Monday 23 January

The members of the RMT union are set to take strike action on Monday 23 January. As a result, the following timetable will operate.

All routes are affected. Please see here for a map showing routes with an altered service in brown or grey.

  • On routes shown in grey, there will be no Southern service. See below for details of ticket acceptance on alternative routes
  • On routes shown in brown, you are advised that there will be a reduced service and you are advised to allow longer for your journey and to avoid peak times if possible
  • On routes shown with a grey dotted line, only buses will operate

 

Key alterations include:

  • A very limited peak service between Brighton and London
  • No Gatwick Express services between Gatwick Airport and Brighton
  • A reduced service will run between London and Littlehampton/Eastbourne and Ore
  • No Southern services between East Croydon and Milton Keynes Central via Kensington Olympia
  • Very limited peak services between Tulse Hill and London Bridge
  • No Southern services to/from Beckenham Junction
  • No Southern service to/from Guildford
  • No Southern service to/from Wimbledon
  • A reduced service will operate between London and Caterham and between London and Tattenham Corner
  • Very limited peak service between Redhill and London
  • No direct service between Tonbridge or Reigate and London (a change of trains required at Redhill)
  • No Southern trains between Lewes and Seaford (bus service in operation)
  • No direct service between London and either Portsmouth or Southampton (a change of trains will be required at Barnham)
  • No direct Southern trains between Ashford International and Brighton (a change of trains will be required at Eastbourne)
  • Amended service between Dorking and Horsham
  • Amended service between Uckfield and London Bridge
  • Amended service between Ashford International and Hastings
  • Amended services on Coastway routes (Eastbourne, Brighton, Littlehampton, Bognor Regis, Portsmouth and Southampton)

 

You are advised to avoid travelling at peak times and to allow extra time for your journey, if at all possible.

Any trains not running because of these planned alterations have been removed from the timetable database. They therefore do not appear at all on online journey planners or station information screens (rather than showing as cancelled).

Check before you travel:

You can check your journey using the National Rail Enquiries real-time Journey Planner or Live Departure Boards. These have been updated and are showing the planned service for today and tomorrow.

Further information, including PDF timetables with the planned cancellations on can be found here. 

Alternative travel options:

Brighton & Hove buses
Brighton & Hove buses will accept rail tickets for any reasonable journey across their network.

Gatwick Express
Only tickets that are normally valid for travel on Gatwick Express services can be used on the Gatwick Express network.

Great Western Railway
Rail tickets can be used for reasonable journeys between Redhill and Reigate, and between Brighton and Southampton Central.

London Buses
Rail tickets can be used for reasonable journeys between:

  • Tulse Hill and West Norwood on routes 2, 432, 468, 68 & 196
  • Crystal Palace and Beckenham Junction on route 358
  • Peckham Rye and Herne Hill via North Dulwich on route 37
  • Queens Road Peckham and New Cross Gate on routes 171, 177, 436 and 136
  • Route 405 between Redhill and West Croydon via Merstham

 

London Midland
Customers who hold tickets routed 'Kensington Olympia' or 'Southern Only' for journeys from / to stations across the London Midland network and stations south of London can use London Midland services to / from London Euston.

London Overground
Rail tickets can be used for reasonable journeys between:

  • West Croydon, Crystal Palace, Peckham Rye and Canada Water
  • Clapham Junction and Watford Junction via Willesden Junction
  • Watford Junction and London Euston

 

London Trams
Rail tickets can be used for reasonable journeys across the whole London Trams network.

London Underground
Rail tickets can be used for reasonable journeys between the following points only. THE TICKETS CANNOT BE USED AT INTERMEDIATE TUBE STATIONS:

  • Canada Water and London Bridge
  • Balham and  London Victoria / London Bridge / London Euston
  • London Bridge and London Victoria
  • London Victoria and London Blackfriars
  • London Victoria and London Euston

 

Metrobus
Metrobus will accept rail tickets for any reasonable journey across their network.

Southeastern (Southern tickets will NOT be accepted on High Speed services)

  • Rail tickets with an origin or destination of Birkbeck can be used on train services to / from Elmers End
  • Rail tickets with an origin or destination of Honor Oak Park or Brockley can be used on train services to / from Nunhead

 

Rail tickets routed via Haywards Heath, via East Croydon and 'Southern Only' will be accepted for reasonable journeys between:

  • Hastings and London via Tonbridge
  • Tunbridge Wells and London
  • Ashford International and London

 

South West Trains:

South West Trains are limited in capacity and we strongly advise that you do NOT to attempt to travel on their services; but if you do travel please allow extra time to complete your journey. Tickets routed 'Southern Only' can be used for reasonable journeys between:

  • Portsmouth Harbour / Havant and Southampton Central
  • Dorking and London via Wimbledon

 

Thameslink

  • Rail tickets with an origin or destination of Honor Oak Park and Brockley can also use Nunhead or Crofton Park instead
  • Rail tickets with an origin or destination of London Victoria can use Thameslink services to / from London Blackfriars or London Bridge
  • Rail tickets routed 'Southern Only' will be accepted on Thameslink services between Brighton and London Bridge / London Blackfriars
  • Ticket holders with an origin or destination of stations between Wembley Central and Milton Keynes Central for journeys to / from south of London, can use their ticket at their nearest station on the Thameslink route between London and Bedford to travel on Thameslink (but not East Midlands Trains) services to be able to complete their journey

 

More information on travelling to the airport, booked assistance and Travelcards can be found here.

Information for customers with tickets booked on strike days:

If you have a ticket booked for a journey that involves travelling on the Southern network on Monday, Southern will be happy to give you your money back if you decide not to travel.

Alternatively, you can travel on the first non-strike day after your booking though you may not be guaranteed a seat as trains are likely to be very busy.

Please note: your tickets will only be valid on the first non-strike day after your original booking.

Twitter:
If you would like to follow this incident on Twitter, please use #SouthernStrike

Compensation:
You may be entitled to compensation if you experience a delay in completing your journey today. Please keep your train ticket and make a note of your journey, as both will be required to support any claim.

Feedback: We want to make information better - tell us how! Fill out this online Disruption Survey.

No travel disruptions found.

Planned Engineering Works (10)

Amended late night service between Bidston and Wrexham from 9 January to 31 March

Engineering work is taking place at various locations on the route, closing some lines.

Customer Advice:

Monday to Thursday

The 21:57 Wrexham Central to Bidston service will terminate at Shotton High Level. A replacement bus service will operate between Shotton High Level and Birkenhead North.

The 22:56 Bidston to Wrexham General will start at Shotton High Level, customers should use the replacement bus service that starts at Birkenhead North at 22:51.

Friday

The 22:56 Bidston to Wrexham General will not run and is replaced by a bus service.

Check before you travel:

You can plan your journey using the National Rail Enquiries Journey Planner

Bicycles:

Non folding bicycles are not allowed on rail replacement bus services at any time. Folding bicycles are allowed if fully folded. For more information, please see here.

Project Information:

You can read more about engineering work and why it is necessary.

No TfL Rail service between Brentwood and Shenfield until late May 2017

Network Rail are carrying out major engineering work between Shenfield and Brentwood, closing 2 out of 4 lines.

Customer Advice:

No TfL Rail services will run between Shenfield and Brentwood.

A slightly reduced peak service will operate between Brentwood and Gidea Park.

A frequent rail replacement road service will operate between Shenfield and Brentwood.

Ticket acceptance:

Your ticket will be valid on the alternative transport provided as well as Ensignbus route 81 between Shenfield and Brentwood (via Brentwood High Street) for connections with Greater Anglia services at Shenfield.

Check before you travel:

These changes are not currently shown in the National Rail Enquiries Journey Planner, please check back nearer to the time of travel.

Bicycles:

Non folding bicycles are not allowed on rail replacement bus services at any time. Folding bicycles are allowed if fully folded. For more information, please see here.

Project Information:

Crossrail, which is now known as the Elizabeth Line, will link Reading and Heathrow in the west with Shenfield and Abbey Wood in the east via new tunnels under central London and will bring faster journey times, new trains and improved accessibility.

Buses replace trains between Abergele & Pensarn and Rhyl from Saturday 14 to Friday 27 January

Network Rail are carrying out engineering work at Abergele and Pensarn Railway station, trains cannot call at this station.

Customer Advice:

A replacement bus service will operate between Abergele & Pensarn and Rhyl.

Ticket acceptance:

Your ticket will be valid on the alternative transport provided.

Check before you travel:

These changes are not currently shown in the National Rail Enquiries Journey Planner, please check back nearer to the time of travel

Bicycles:

Non folding bicycles are not allowed on rail replacement bus services at any time. Folding bicycles are allowed if fully folded. For more information, please see here.

Project Information:

You can read more about engineering work and why it is necessary.

Amended TfL Rail between Gidea Park and Brentwood from 23:00 each night Sunday 22 and Monday 23 January

Engineering work is taking place between Brentwood and Shenfield closing some lines.

After 23:00 each night, buses will replace trains between Gidea Park and Brentwood.

Please note: Due to major engineering work, buses replace trains between Brentwood and Shenfield until late May.

Ticket Acceptance:

The ticket you have purchased for your journey will allow you to travel on the bus.

Bicycles:

Non folding bicycles are not allowed on rail replacement bus services at any time. Folding bicycles are allowed if fully folded. For more information, please see here.

Check before you travel:

You can plan your journey using the National Rail Enquiries Journey Planner

Project Information:

You can read more about engineering work and why it is necessary.

Major engineering work at London Bridge affecting Thameslink until January 2018

As part of the government sponsored Thameslink Programme, Network Rail is rebuilding London Bridge mainline rail station to provide more space, improved connections to more destinations and more reliable services. The rail and tube station will remain open during the work.

Until 2018, there will be long and short term changes to train services as major track work takes place around London Bridge station.

See the Thameslink Programme website for more information.

Major improvement work between Preston and Blackpool North / Blackpool South every weekend from Saturday 21 January to Sunday 2 April

As part of its  investment in the north of England, Network Rail is spending more than £1 billion building a more reliable railway between Preston and Blackpool North / Blackpool South, enabling better,  faster and cleaner journeys on a new fleet of electric trains. The work is scheduled to be completed by May 2018.

As a result of this work the line will be closed between Preston and Blackpool North / Blackpool South every Saturday and Sunday from Saturday 21 January to Sunday 2 April inclusive.

Customer Advice

Buses will replace trains between Preston and Blackpool North / Blackpool South.

Bicycles

Non folding bicycles are not allowed on rail replacement bus services at any time. Folding bicycles are allowed if fully folded. For more information, please see here.

Check before you travel

Due to engineering taking place at other location during some of the weekends, buses may be extended to run beyond Preston.

You can plan your journey using the National Rail Enquiries Journey Planner

Project Information

Information regarding this improvement work can be found here with further information here.

Major improvement works between Birkenhead Central / Birkenhead North and Liverpool Central from Tuesday 3 January until Sunday 18 June

Network Rail are carrying out essential renewal work on the city centre underground sections of the Wirral line. This means that Wirral line trains will not be able to serve Moorfields, Lime Street and Liverpool Central stations. At certain times, trains towards Liverpool will be unable to travel beyond Birkenhead Central and Birkenhead North.

The track in the underground 'loop', which forms the one way section of the Wirral line under Liverpool city centre, was built in the 1970s, and has been well maintained by Network Rail and its predecessors. But 40 years on, the concrete that supports the track in the single bore tunnels needs to be replaced. To minimise disruption, Network Rail is also taking the opportunity to replace the track under the riverbed between James Street and Hamilton Square at the same time.

 

Customer Advice:

Phase 1

From Tuesday 3rd January until Sunday 12th February, there will be no Wirral line trains beyond Birkenhead Central and Birkenhead North towards Liverpool.

Buses will operate between Birkenhead Central / Birkenhead North and Liverpool Central, calling at Moorfields.

If you are travelling between the South Wirral and North Wirral lines, you should use the shuttle service that is operating between Birkenhead North and Birkenhead Central. This service calls at Birkenhead Park, Conway Park and Hamilton Square.

More information on Phase 1 can be found here.

Phase 2

From Monday 13th February till Monday 29th May, Wirral line trains will run as far as James Street on weekdays. At the weekends, trains will run only as far as Birkenhead North and Birkenhead Central. However, on bank holidays weekends, and the Saturday of the Grand National, they will run to James Street.

Weekdays you should use local bus route 10a between James Street and Liverpool Central calling at Moorfields.

Customers travelling between James Street and Moorfields may find it quicker, if able, to walk between these two stations. Walking time is approximately 10 minutes.

Weekends buses will operate between Birkenhead Central / Birkenhead North and Liverpool Central, calling at Moorfields.

Phase 3

From Tuesday 30th May until Sunday 18th June, there will again be no Wirral line trains beyond Birkenhead Central and Birkenhead North towards Liverpool.

Buses will operate between Birkenhead Central / Birkenhead North and Liverpool Central, calling at Moorfields.

If you are travelling between the South Wirral and North Wirral lines, you should use the shuttle service that is operating between Birkenhead North and Birkenhead Central. This service calls at Birkenhead Park, Conway Park and Hamilton Square.

Demand for Merseyrail services is higher in the summer than in the winter, and while we understand there is never a good time to carry out this sort of work, the dates have been chosen to affect the minimum number of journeys possible. By undertaking all the work in one go, Network Rail can complete the track renewals quicker, and avoid a situation where time is wasted moving heavy machinery into and out of the narrow city centre tunnels.

Check before you travel:

Until 21 January, you can plan your journey using the National Rail Enquiries Journey Planner

From 22 January, these changes are not currently shown in the National Rail Enquiries Journey Planner, please check back nearer to the time of travel.

You can plan your journey on local buses by using use the Traveline website

Replacement buses & Bicycles:

Merseyrail are running a 'Bike Bus', which is a vehicle that can carry bikes and owners together. The Bike Bus will run between Birkenhead and Liverpool at key times during Wirral loop line track renewal for customers travelling with bikes. More information on this can be found here.

Further information on the rail replacement bus services can be found here.

Buses replace trains between Carlisle and Armathwaite until 31 March

In January, poor weather conditions caused a landslip at Eden Brows, two miles north of Armathwaite. Work is ongoing to stabilise the landslip and repair damage to the track. The line is expected to reopen on 31 March.

Background - an estimated 500,000 tonnes of earth have moved already and the embankment is still moving. Whilst monitoring the embankment, Network Rail have found a twist fault in the tracks caused by the ground movement. The slip is accelerating and the extent of this landslip means it is no longer safe to run trains on this section of railway.

Customer Advice:

The line between Carlisle and Armathwaite is currently closed in both directions. While work is taking place a replacement bus service will run between these stations.

Buses will also run direct from Carlisle to Appleby.

Passengers travelling from Carlisle to stations between Appleby and Leeds are advised to use the direct bus service to Appleby to cut journey times to Leeds.

Additional buses will run between Penrith North Lakes and Appleby to connect with trains to / from Scotland.

Your journey may take approximately 60 minutes longer.

Check before you travel:

You can plan your journey using the National Rail Enquiries Journey Planner

Bicycles:

Non folding bicycles are not allowed on rail replacement bus services at any time. Folding bicycles are allowed if fully folded. For more information, please see here.

Project Information:

You can read more from Network Rail about the closure and ongoing work to this part of the iconic Settle & Carlisle line.

No trains between Gospel Oak and Barking until February

Engineering work is taking place between Gospel Oak and Barking, closing all lines from May 2016 until February 2017.

Customer Advice:

Buses will be provided between Gospel Oak and Seven Sisters and also between Walthamstow Central and Barking. Passengers should use London Underground between Seven Sisters and Walthamstow Central.

Information on the buses, alternative travel routes and step-free access is available here.

Bicycles:

Non folding bicycles are not allowed on rail replacement bus services at any time. Folding bicycles are allowed if fully folded. For more information, please see here.

Check before you travel:

You can plan your journey using the National Rail Enquiries Journey Planner

Project Information:

This project to electrify the line involves erecting overhead power lines on over 10 miles of track, altering the heights of bridges, and lowering tracks in a number of locations. Station platforms are being extended to allow new four-carriage electric trains to run. Further information can be found from Network Rail.

Major engineering work at London Bridge until January 2018

As part of the government sponsored Thameslink Programme, Network Rail is rebuilding London Bridge mainline rail station to provide more space, improved connections to more destinations and more reliable services. The rail and tube station will remain open during the work.

Long term changes

Significant work affecting London stations will take place over the August 2017 bank holiday and the four working days after (26 August - 2 September), as well as over Christmas and New Year 2017/8.

Trains will be severely impacted over this time and you will need to change your journey so we ask you to keep this in mind when booking holidays and planning ahead.

More information will be released when available, including travel advice.

Further information


Travelling at the weekend

Throughout the programme, different services will be impacted on some weekends and bank holidays, for the latest information visit www.nationalrail.co.uk/service_disruptions/currentAndFuture 

On some weekends, particularly on Sundays, Waterloo East, London Bridge, London Charing Cross and / or London Cannon Street stations will be closed or have very limited services. Please use the Journey Planner to see the full impact on your journey.

During periods of time when London Charing Cross / London Cannon Street are closed, you'll be able to use your ticket on selective alternative routes to complete your journey at no extra charge. For details full details visit Southeastern. Please note the ticket acceptance detailed for weekend engineering work may differ from the Monday to Friday Thameslink Programme ticket acceptance outlined below.

Longer term changes

Thameslink services which run through central London will, not call at London Bridge, however there will be a limited service between London Bridge and Brighton.

Southeastern

Until January 2018

Most trains to and from London Charing Cross will be able to stop at London Bridge again, although there will continue to be some changes during weekday peak periods (see below)

Trains to and from London Cannon Street will no longer be able to stop at London Bridge.

During this time, it is recommended that you consider changing your normal journey to work as the number of trains running will be reduced and are likely to be very busy.

Weekday peak hour services to and from London Charing Cross / Waterloo East

Trains FROM London Charing Cross and Waterloo East will not be able stop at London Bridge between 08:04 and 09:17

Trains TO Waterloo East and London Charing Cross will not be able to stop at London Bridge between 16:37 and 18:03

During these times, you'll be able to use the alternative routes to complete your journey as detailed below

For a full list of major service changes visit key dates and service changes.

Planning your Journey

For full details of these changes and the impact on your journey, please use the National Rail Enquiries Journey Planner

Alternative routes and travel advice

The impact on your journey will depend on the particular services that you currently use to get to and from London Bridge and what alternatives exist. Travel advice is as follows:

  • Change the train you catch from your home station to go direct to your national rail destination. For example switching from a London Charing Cross service to a London Cannon Street service. This may involve shifting the time that you travel, but in many cases only by a few minutes
  • If getting a different train from home is not possible, we advise you to change trains en route outside London, for example at Lewisham, Orpington, Sevenoaks or Hither Green, to get to your final destination

If you are unable to complete your journey by interchanging on National Rail services outside London, you may need to use TfL services, if you have a Travelcard you may choose to use other routes.

The accepted routes are:

  • London Charing Cross, Embankment, Blackfriars, Cannon Street, London Bridge, Southwark, Waterloo and Elephant & Castle underground stations
  • Between London Bridge and Waterloo/Southwark on the Jubilee line and on buses 381 and RV1 between London Bridge and Waterloo
  • Between London Bridge and Charing Cross on the Jubilee/Bakerloo/Northern lines and on buses 15 and RV1 between London Bridge and Charing Cross
  • Between London Cannon Street and Charing Cross/Embankment on the District/Circle lines and on bus 15 between Cannon Street and Charing Cross
  • Between Elephant & Castle and London Bridge on the Northern line and on buses 35, 40, 133 and 343 between Elephant & Castle and London Bridge
  • Between Blackfriars and London Bridge via Embankment and Waterloo and on buses 17 (from Blackfriars north entrance) or 381 and RV1 (from Blackfriars south entrance) between Blackfriars and London Bridge
  • Between Cannon Street and London Bridge on District/Circle/Northern lines
  • Between Cannon Street and London Bridge on bus services 17 and 521
  • Greenwich line passengers can use the DLR between Greenwich and Lewisham, changing there for a Southeastern service to London Bridge, or can use Southeastern services via Charlton

Thameslink passengers from the south of London (with a 'Thameslink only' ticket), whose final destination is currently London Bridge should change at Elephant & Castle or London Blackfriars for onward travel to London Bridge where tickets will be accepted on London Underground or eligible buses between Elephant & Castle and London Bridge and between Blackfriars and London Bridge. These recommended routes are shown here.

Southern (and any permitted route) passengers who currently interchange onto National Rail services at London Bridge for travel to London Charing Cross or London Waterloo East should take London Underground or eligible bus services where their tickets will be accepted between London Bridge to Charing Cross or Waterloo / Southwark.

South West Trains passengers who currently interchange at London Waterloo East for London Bridge should take London Underground or eligible bus services between London Bridge and London Waterloo / Southwark where their tickets will be accepted. These recommended routes are shown here.

No planned engineering works found.

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